Privacy Policy

Effective as of June 26, 2025

This Privacy Policy governs the manner in which Keystone Mortgage Group LLC ("Company", "we", "us", or "our") collects, uses, maintains, and discloses information collected from users ("User", "you", or "your") of the website www.thekeystonemortgage.com ("Site"). This policy applies to all products and services offered by Keystone Mortgage Group LLC.

Collection of Your Information

We may collect personal and non-personal identification information in various ways, including, but not limited to, when you visit the site, fill out a form, request a quote, subscribe to a newsletter, or interact with the site in any other way.

Personal Identification Information

We may collect personally identifiable information, such as:

  • Identity Data: Name, date of birth, Social Security number, marital status, and other data from government-issued ID

  • Contact Data: Email address, phone number, and mailing address

  • Financial Data: Income, credit history, employment information, bank account info, and other mortgage-related data

  • Profile Data: Account credentials, preferences, and feedback

  • Other Information: Any data you voluntarily provide through forms, surveys, or customer service interactions

You are not required to provide personal information, but refusal may limit your ability to access some services.

Non-Personal Identification Information

We may also collect non-personal information about how you interact with our site, such as:

  • Browser type

  • Operating system

  • Internet service provider

  • Device type and technical information

Use of Information

Keystone Mortgage Group LLC may use collected information for the following purposes:

  • To provide and improve customer service and support

  • To personalize user experience

  • To process loan applications or service requests

  • To improve our website and offerings

  • To send promotional emails and updates, with your consent

  • To comply with legal obligations

Sharing Information with Third Parties

We do not sell, rent, or lease your personal information to third parties.

However, we may share your information with trusted service providers who assist us in operating our business and website, or conducting our business, as long as those parties agree to keep this information confidential.

We may also disclose your information when required to do so by law, or to protect our legal rights or the safety of others.

Cookies

Our website may use "cookies" to enhance your experience. Cookies help us understand how users interact with our site and may also be used for analytics and advertising purposes. You may choose to disable cookies via your browser settings, but note that some features of the site may not function properly if cookies are disabled.

Data Security

We adopt appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your personal information.

Children Under Thirteen

Keystone Mortgage Group LLC does not knowingly collect personal information from individuals under the age of 13. If you are under 13, please do not use this site or provide any personal information.

Right to Deletion

You may have the right to request the deletion of your personal information, subject to certain exceptions, including when the information is needed to:

  • Complete a transaction or service

  • Detect or prevent fraud or security incidents

  • Comply with a legal obligation

  • Support internal business operations in line with your expectations

To request deletion, please contact us using the information below.

Email Communications

We may send you emails regarding services, promotions, updates, or surveys. If you wish to unsubscribe, you may do so by clicking the unsubscribe link at the bottom of the email or by contacting us directly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will revise the effective date at the top of this page. Your continued use of the Site after changes are posted will constitute your acceptance of the revised policy.

Contacting Us

If you have any questions about this Privacy Policy, or how we handle your data, please contact us at:

Keystone Mortgage Group LLC
4114 Ancient Amber Way
Peachtree Corners, GA 30092
ben@thekeystonemortgage.com
678-860-1190
www.thekeystonemortgage.com